Login

Will my account be locked if I havent been very active on Sigmify? How can I unlock it?

No, your account will not be locked even if you have not been active on Sigmify. Once you pay for the pending months and your account on Sigmify will be reactivated.

I forgot my password. How can I retrieve my password?

1. Go to www.sigmify.com and click on Login link at the top right corner of the page
2. Click on Forgot password link
3. Enter your emailid to retrieve your password
4. Submit
5. Check your email for password resetting link

How do I login to Sigmify?

1. Go to www.sigmify.com and click on Login link at the top right corner of the page
2. Enter your username and password
3. Submit

MyApps

How can I build my own processes in Sigmify?

When you onboard Sigmify successfully and land on your dashboard, you get an option to ‘Create a Workflow’. You can define the name of the process (workflow), describe the function of the process, with whom would you like to share the process for discussion and Submit the definition. After this you are taken to the Process Modeler screen. With simple drag and drop technology you can draw your process map, design the documents, create and assign teams and test the process with some test data. After you are satisfied that the process is working correct and as per your expectation, you can delete the test data and deploy the process to be used in ‘live’ environment.

Onboarding

Can I use my public email domain to onboard Sigmify?

Sigmify is an app for team collaboration. While you can use your public domain email id to register on Sigmify, you are advised to use your business email id for registration. With the help of your business email domain Sigmify can easily identify your colleagues and help you work with them.

How do I onboard?

1. Go to homepage www.sigmify.com, scroll to the bottom of the screen to ‘Try Sigmify for Free’ section.
2. Alternatively, you can click on Signup link on the Home page.
3. Enter your corporate or personal email id and submit it.
4. Follow the next steps and enter your name, captcha code, password and finally accept the terms of use.

Sigmify

How is Sigmify different from other collaboration tools?

Sigmify is allows you to collaborate not only with your teams within the organization but also with the external people such as your business associates, customers, suppliers. Sigmify aggregates your daily transactions on a single Stream. It helps you identify the urgent and important transactions in order to help you with the prioritization of the work. Sigmify not only works on the transactions and structured data stored in the database but it also handles unstructured data in the form of hashtags, comments and attachments.

What can I do on Sigmify? How will it help me and my organization?

Sigmify is a ‘workstream collaboration’ platform. You can use Sigmify in your organization for these purposes:

1. You can integrate existing applications making the information flow easy and bring it on a single interface
2. Manage and grow your business with quick to setup ready business applications
3. Build your own solution that meets your exact requirement
4. Make your teams more effective. Help them perform their tasks by giving access to correct information
5. Unify the data scattered over documents and emails in one place
6. Make daily work more streamlined

What is Sigmify?

Sigmify is an easy to use app that helps you prioritize your work and helps you to work in different teams in such a way that it helps in the growth of your business. Sigmify offers ready made apps with built-in intelligence based insights for effective decision making. Sigmify comes with necessary tools for you to adapt these apps to your specific needs.

Sigmify Health

How do I setup 'My Network’ in Sigmify Health?

Sigmify Health brings Care Recipients, Caregivers and Care Providers on the same page. Each user irrespective of their role can setup their own network in Sigmify Health. They have to specify their own role and send an invitation to another user by mentioning the invited user’s role. For example,

I am a Care Recipient
I want to invite johndoe@abc.com as
My Care Provider
Who is a Doctor

System checks if the invited user is already a user on Sigmify Health. If the user is not found, system sends out the invitation mail to join Sigmify. If the user is already existing, system sends out the association mail to the user. When user accepts the invitation, the user becomes the part of inviting user’s network.

Who are the users of Sigmify-Health?

There are 3 different types of users (“Roles”) who use SIGMIFY-HEALTH. These are –

Care Recipients: Individual Users who are a recipient of healthcare services. Most users could assume this role in SIGMIFY-HEALTH.

Caregivers: Individual Users in patient’s social network including family, friends, neighbours, any other social groups who may be unpaid or paid and who helps the patient with activities of providing care to patients who are ill, disabled or aged family members or friends.

Care Providers: These would typically be employees and business associates of Care Organizations. Some examples are:
A. Doctors, Physicians
B. Nurses
C. Care Managers
D. Social Workers
E. Care Coordinators
F. Nutritionists
G. Therapists
H. Pharmacists
I. Other Healthcare Worker

On what devices can I use Sigmify Health?

You can use Sigmify Health on your desktop or laptop, your tablet or on your mobile phone. Sigmify app is available to be downloaded from Android Play Store and iOS App Store. The data is always synchronized between all devices. So you can use Sigmify on any device as per your convenience.

What is the turn around time for support queries?

• We respond to the email communication within 24 hours.

• Chat is attended within business hours. If a chat message goes unanswered after business hours, please leave your name and email id. We will get back to you at the earliest opportunity.

• Onboarded users get a Support Form. Completing the form raises a support ticket in Sigmify and generate notification to Sigmify Support. These support issues are responded to within 24 hours.

How is support provided to Sigmify Health users after signing up?

The support can be divided into two categories – clinical and application.

• BISIL is not responsible for clinical support. For clinical help, contact details of all care providers are displayed prominently on the bottom, right corner of the dashboard of the Care Recipients and their Caregivers.

• Sigmify support team is always available to help you on the application issues. You can –

• Complete the Support Form which is available on your Sigmify dashboard

• Drop an email at support@sigmify.com

• Use online chat

Please convey the nature of the issue you faced, while using which feature, along with the screenshot of the issue, if possible. Mention your name, email id, device – mobile or web, browser and version. These details will help us investigate the issue faster and provide you with a solution.

Who do I contact if I need help signing up?

If you experience any technical problems or need help signing up, you can contact Sigmify Health Support Desk at:

• Email: Support@sigmify.com (preferred)

• Phone: Tel: +1 610-747-0700 (during business hours EST)

Is Sigmify Health secure?

We work to protect your User Content from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We use both internal and external resources to review our security procedures. Transmission of all User Content is treated as sensitive and is done using encryption technology to keep it secure. Our team members are trained and required to safeguard your information.

We take necessary steps and put measures in place to ensure that all User Content submitted by you is subject to Privacy safeguards set out in our privacy policy and that our privacy policy will meet and exceed requirements of privacy related regulations like HIPAA.
Category: Sigmify Health
AHow do I sign up on Sigmify Health?
You can sign up online at www.sigmifyhealth.com

On Sign Up page select if you are signing up for your own account (Myself) or On Behalf of Someone Else.

• Myself: Enter your email id and press Next. System will validate if this email id is available for registration. Enter your first name, last name and answer the captcha question. Enter the password or your choice and confirm the same. Press ‘Take me to Sigmify Health’.

System will take you to the verification screen. Enter the verification code you would have received in your email and press Verify. Enter your profile picture so that the other users can recognize you. Once all onboarding steps are completed, you will be taken to your dashboard.

• On Behalf of Someone Else: For the users who do not have email id or who are unable to operate their Sigmify Health account due to some constraints, Sigmify allows ‘On Behalf of Someone Else’ onboarding. The user who is onboarding On Behalf of Someone Else needs to have the Letter of Authority from the patient or should sign a self-certification while onboarding.

The steps to onboard are similar to onboarding ‘Myself’ with a few additional steps. Enter the email id of the person who is already registered on Sigmify Health and who is onboarding on behalf. The verification email and other notifications will be sent to this email id. Enter the first name and last name of the person who does not have email id. System will suggest a login id. Accept the login suggested by the system or enter the login id of your choice. Answer the captcha question. Enter the password of your choice and confirm the same. Press ‘Take me to Sigmify Health’.
System will take you to the verification screen. Enter the verification code you would have received in your email and press Verify. Enter your profile picture so that the other users can recognize you. Once all onboarding steps are completed, you will be taken to your dashboard.

On the dashboard of the user a * will indicate “Account operated by” and the user name who is operating this account.

Subscription

What is the subscription cost?

Sigmify is available at one simple, affordable, all-inclusive price.
For world-wide users the cost is $19 per user per month, if paid annually and $21 if paid monthly.
For India users the cost is ₹999 per user per month, if paid annually and ₹1090 if paid monthly.

Support

How do I get support if I face an issue?

Sigmify support team is always available to help you. You can – 1. Complete the Support Form which is available on your Sigmify dashboard 2. Drop an email at support@www.sigmifyhealth.com 3. Use online chat
Category: Support

Ask For a Demo
close slider


All fields are mandatory